Approach
Intercultural management and organizational change
Intercultural management is one of the most exciting challenges of our times. Companies and other organizations are increasingly internationally oriented, both in composition as well as in outlook. Even if you hardly ever leave the country, practically every team deals with, or harbors people from various backgrounds. Intercultural communication takes place continuously and the skill to negotiate across borders or the ability to manage diversity fruitfully and use it for innovation, creating synergy and possibly a competitive edge, are very valuable competencies.
In the end, culture has a dominant influence on you and on all aspects of your company or organization:
- Leadership and decisionmaking processes
- Internal communication and information flow
- Planning, performance and monitoring
- Customer service and cliënt relationships
- Motivation of personnel and HR policy
- Marketing and branding
- Negotiation
- Etc.etc.
As Peter Drücker mentioned: “Culture eats strategy for breakfast”. In other words: you may have an excellent strategy, but if the culture is not alligned with it, your strategy will be eaten away. Even worse, the full quote is “…for breakfast, lunch and diner.”
